KEEP BOOKS at The Ohio State University

Ordering 1, 2, 3

1. Choose a Set

Explore our full product range online from the "Book Sets" menu or download a PDF of the printed catalog (All pricing is subject to change).

To receive a printed catalog, please contact us by email, fax, or phone. Be sure to include your name and full mailing address with your request.

  • Email: keepbooks@osu.edu
  • Fax: 614.688.3452
  • Toll Free: 800.678.6484
  • Phone: 614.292.2869

2. Choose a Quantity


3. Place Your Order

Order Form

Download and complete the order form. Fax or mail your order to:

  • Mail: KEEP BOOKS, 1100 Kinnear Road, Room 106, Columbus OH 43212
  • Fax: 614.688.3452

Let's keep in touch!

If you want to receive news about upcoming KEEP BOOKS sales, OSU Literacy Collaborative professional development opportunities, and word about other Literacy happenings at OSU, sign up for our email list.


Customer Service

Problems, Exchanges, and Returns

We want to make sure you are entirely satisfied with your order. Please call a customer service representative if you experience any problems. This will ensure that your concerns are addressed and handled properly.

We're here to help at every stage of the ordering process. If you don't find an answer to your product or ordering questions online, please contact us:

  • Email: keepbooks@osu.edu
  • Toll Free: 800.678.6484
  • Phone: 614.292.2869
  • Mail: KEEP BOOKS Customer Service, 1100 Kinnear Road, Room 100c, Columbus, OH 43212






Shipping & Handling

The shipping and handling cost on any order shipped within the contiguous U.S. is 10% of the total order. There is a minimum shipping and handling charge of $10.00.

Contact customer service for shipping options outside the contiguous U.S. (orders shipped to Alaska, Hawaii, internationally, or to a PO or APO box).

In addition to a larger shipping cost, customs charges may be assessed on international orders. These charges cannot be estimated by service representatives.



Payment Options

  • Credit card: We accept VISA, MasterCard, and American Express. Be sure to complete all credit card information on the order form.

  • Purchase order: We accept purchase orders from schools or districts. Fax or mail the the purchase order. Be sure to include shipping and billing information.

  • Check: Make your check payable to The Ohio State University for the order total. Be sure to include shipping information.

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Delivery Time

Orders received before 12 p.m. Eastern Time by credit card or check are processed the same day. Orders received after 12 p.m. will be processed next day. Orders placed using a purchase order will be filled within 48 business hours of arrival.

All orders shipped to a location within the contiguous U.S. are sent UPS Ground. A street address must be provided. UPS Ground should deliver your order within 1-5 business days. Someone must be present to sign for the delivery.

Contact a customer service representative for shipping options outside the contiguous U.S. (orders shipped to Alaska, Hawaii, internationally, or to a PO or APO box).



Receipts

We will send you an itemized receipt within one week of your order shipping date. Although it will say "invoice" at the top of the form, all sales and payments will be noted. Please indicate when ordering if you would like the receipt to be send to an address other than the provided shipping address.